Contact Our Support Team

Have a question about one of our products or need assistance with an existing order? Our customer support team is ready to help with product inquiries, purchases, and order-related concerns.

Text Support — Fast Response

For the quickest assistance, send us a text message. Our team regularly monitors incoming messages and aims to respond as promptly as possible.

Text Us: +1 (601) 779-7853

Email Support

Our email support is available 24 hours a day, 7 days a week. We aim to review and respond to customer inquiries within one business day.

Email: support@elvarunepets.com

Phone Support

Prefer to speak with a member of our team? You can reach us at:

Phone: +1 (601) 779-7853

If we are unable to answer your call, please leave a voicemail with your name and Order Number. We will follow up by phone or text as soon as possible.

Help Us Locate Your Order

Providing complete order information helps us identify your purchase and handle your request more efficiently.

Please include:

• Full Name used when placing the order
• Order Number (e.g., 042SHOP-1442)
• Email Address used during checkout

Company Information

• Company Name: Hongkong Globalfun Corporation Limited
• Business Address: Room D5, 5/F, King Yip Factory Bldg, No 59 King Yip Street, Kwun Tong, Hong Kong
• Website: elvarunepets.com
• Email: support@elvarunepets.com
• Phone: +1 (601) 779-7853